Our selection process
How we hand-pick
businesses
Finding potential picks
First, we use public databases and customer referrals to collect an exhaustive list of local businesses. Then, we confirm their availability and service areas.
Looking for licenses, accreditations, and awards
We validate each business' qualifications and check for licenses or certification to operate (if required). We seek professionals who have gone the extra mile to educate themselves in their profession.
Analyzing review data
We search public records to determine each provider's reputation. We consider the total number of reviews, average review score, rating volatility, and number of databases reviewing them.
Assessing capabilities
After our screening process, we select finalists based on their primary area of expertise, variety of services offered, and years of experience.
Mystery shopping
Our mystery shoppers call each company, identifying themselves as potential customers, to gauge expertise, friendliness, professionalism, and competency.
Hand-picking the best
Finally, we hand-pick businesses that exceed our standards of excellence for consumers and list them on the site.
Fast facts
